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Disclaimer & Legal Notice

Privacy Policy

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we act as a Data Controller and we are required by law to provide you with information about us, why and how we use your data and the rights you have over your data.

1. Who are we?

We are:

KNUD E. HANSEN A/S
Claessensvej 1
DK-3000 Helsingør
Phone: +45 32 83 13 91
E-mail: contact@knudehansen.com

Any enquiries about our use of your personal data should be directed to the contact details above.

2. When you use our websites

When you visit our websites – knudehansen.com and marinehvacdesign.com – we may use cookies to collect information about your browser, IP address, and how you navigate our pages. This helps us improve the website’s performance, user experience, and traffic analysis. We may also use Google Analytics to understand how our site is used.

We process this information based on your consent (GDPR art. 6(1)(a)). You can change or withdraw your consent at any time by clicking the cookie icon at the bottom of the page.

We retain cookie-related data for up to 24 months, depending on the type of cookie.

3. When you submit a contact form

When you fill out our contact form, we ask for your name, email address, and your message. This information is used solely to respond to your inquiry, follow up if necessary, and document our communication.

Your message is sent directly by email to our relevant staff and stored securely in our email system.

We process this data based on our legitimate interest in responding to your inquiry (GDPR art. 6(1)(f)). If your inquiry relates to a potential collaboration or agreement, the basis is contractual (GDPR art. 6(1)(b)).

We store the information in accordance with our legitimate interest, as described in section 6 of this policy.

4. When you sign up for our newsletter

When you subscribe to our newsletter, we collect your email address. We use this only to send you our newsletter and keep track of your subscription.

We process this data based on your consent (GDPR art. 6(1)(a)). You can unsubscribe at any time by clicking the unsubscribe link in any newsletter or by contacting us.

Your data is stored securely on a cloud server and kept until you unsubscribe.

5. When you open our newsletter

Our newsletters include tracking technology to tell us when the newsletter is opened and which links you click. This helps us improve the content we send to you.

We process this data based on your consent (GDPR art. 6(1)(a)), which you give when signing up for the newsletter. You can withdraw your consent at any time.

Your data is anonymized or deleted if you unsubscribe.

6. About our Legitimate Interest Assessment for retaining e-mails and project documentation

We retain emails and project-related documentation based on our legitimate interest in effective customer management, legal protection, and the preservation of knowledge in the context of long-term maritime projects. This includes emails that are not necessarily linked to a specific project.

The retained data may include emails, contracts, and associated documents, and serves the following purposes:

  • Ensuring continuity and quality in project execution over time
  • Enabling us to respond to legal claims or disputes
  • Preserving essential project knowledge – particularly relevant as ships often have operational lifespans of up to 50 years

For these reasons, we do not routinely delete such data, as long-term retention is necessary to meet the above objectives. However, we apply the principle of data minimization: personal data of a confidential or sensitive nature (e.g. job applications, medical information, passport scans) is deleted when no longer needed for its original purpose or in accordance with our retention policy.

You have the right to request deletion of your personal data. We will honor such a request unless we have other lawful grounds to retain the data – for example, for the establishment, exercise, or defense of legal claims.

This processing is deemed necessary, proportionate, and supported by appropriate technical and organizational safeguards. We inform customers and stakeholders about our practices and regularly review this assessment to ensure compliance with the GDPR and to protect data subject rights.

7. Your rights as a Data Subject

You have the right to know what personal data we hold about you at any time and to ask us to correct it if it is incorrect. If we have asked for your consent to process your personal data, you can withdraw that consent at any time.

If we process your personal data based on consent or performance of a contract, you can ask us to provide you with a copy of the data in a machine-readable format so that you can transfer it to another provider.

If we process your personal data based on consent or legitimate interest, you can request that your data be deleted.

You have the right to ask us to stop using your data for a while if you think we are not processing it lawfully.

Finally, in some cases you can ask us not to make decisions that affect you by using automated processing or profiling.

To submit a request for your personal data by email, post or telephone, please use the contact details set out above in the ‘Who we are’ section of this policy.

8. Your right to complain

If you wish to complain about our use of your data, we prefer that you contact us directly in the first instance so that we can deal with your complaint. However, you can also contact the Data Protection Authority via their website at www.datatilsynet.dk.

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